eFarmers is an online service connecting producers and consumers through our agricultural marketplace. We shorten the supply chain through our ecommerce website and is the best way to sell your produce and a convenient way to source your food.
How do I register to sell on eFarmers?
Firstly, review the How It Works link at the top of the page and decide which subscription method suits your business needs. After this and to register on eFarmers, click on the Login & Register link at the top right of the page. Under the Register heading please select I am a seller, fill out the required information, read out User/ Privacy Agreement and select your chosen subscription. After clicking Register, you are finished and ready to upload your first product!
How do I upload a product to sell on eFarmers?
After logging into your account, click Products in the Sellers Dashboard. Click Add New Product. You will need to add the product details, upload photos, click Create Product and you’re good to go.
How do I manage my listings in eFarmers?
After logging into your account, click Products in the Sellers Dashboard. In this menu you will see a list of your current products where you can edit, view, duplicate, add or delete your listings.
How do I update my personal information?
After logging into your account and once you are in the Sellers Dashboard, click Settings towards the bottom of the left menu. From here you will be able to make a range of changes to your account.
How do I contact eFarmers for more information or for support?
eFarmers has range of support options available to our users. The most popular option is to chat one of our staff but clicking Chat at the bottom right of the screen – this is a live chat and we endeavour to reply ASAP. Alternatively, at the top of the screen you can click Contact where this is a range of ways to connect with us.
Can you I still buy items if I don’t have a PayPal account?
Yes, you can still purchase products securely using your Credit/ Debit Card.
I don’t have a PayPayl account, can I still sell through eFarmers?
Yes, you can still sell your products securely through eFarmers if you do not have a PayPal account by inserting your bank account details into eFarmers.
Can I return products?
Some sellers allow returns for products purchased but it is up to them if they offer this service. Contact the sellers directly through the internal messaging system.
If you are having trouble contacting the seller directly, please contact our eFarmers team through the live chat at the bottom rightof the screen or [email protected]
I have purchased a product but I have not received it?
If you haven’t received your purchased product within a reasonable length of time, contact the seller directly through the internal messaging system.
If you are having trouble contacting the seller directly, please contact our eFarmers team through the live chat at the bottom right of the screen or [email protected]
How do I contact the seller?
To contact a seller about a particular product that is advertised, please click Contact Vendor which is towards the top of the page, underneath the brief product description. To message back a seller after they replied to your enquiry, click My Dashboard at the top right of the page followed by clicking Support Centre on the left hand menu.
I forgot my password to login into my account?
On the Login & Register page, click the Lost Your Password link. You will be sent an email with instruction on how to reset your password.
Can I upload a large quantity of products into eFarmers at once?
Yes, once you are logged into your account, click the Products link of the Sellers Dashboard. From here, click Import which will take you through the steps of importing a file of products, usually through an Excel spreadsheet. Additionally, you can export the product list from your eFarmers account to an Excel spreadsheet to ensure your inventory numbers are correct.
Is it free to sell on eFarmers?
Yes, you can trial eFarmers and activate your free Basic subscription. To activate your free trial click How It Works at the top of the page and select Activate Your Free Trial.
Please note during the free subscription period you will still be charged the standard 2% secure transaction fee if your products are sold.
How many products can I post on eFarmers?
The amount of products you can have active at one time depends on your subscription:
Basic subscription: 10 products
Standard subscription: 20 products
Enterprise subscription: Unlimited products
How long do my products stay live on eFarmers for?
Your products will stay live for 6 months or until they are sold. If products are sold or do not sell after 6 months, they will automatically being taken offline.